Freequently Asked Questions

Q1. How can I recharge my Prepaid Mobile, DTH and Data Card ?

You need to have an account with eFill. Once you have registered with us, you can login to your account to proceed with recharging of prepaid mobile, DTH and data card.

Q2. Is it necessary to register with the site?

This is just a onetime exercise and absolutely free. Details saved during registration will be saved for the future transaction.

Q3. How much time the recharge process takes?

Recharge is immediately done. Once payment is made, you will get a confirmation mail from and a recharge message from your mobile operator.

Q4. My recharge is not done. What should be the next step?

Please wait for few minutes after the payment is successfully done. If your mobile number is still not recharged then go to "Complaint" into you login and register a complaint. We will get back to you as soon as possible on registered e-mail address registered with us.

Q5. How the payment can be done?

There are different & easy modes for payments like ATM /debit card, Credit Card, Internet Banking etc

Q6. Is your recharge process safe and secure?

Our recharge process is absolutely safe and secure. All the transactions are executed securely and no critical information regarding your payment is ever revealed or accessed by any employee or third party.

Q7. If someone else finds my account information, can they use it to recharge more pre-paid mobile Cards?

Your account cannot be reused without your authorization, we will always ask for your password. So keep your account and password safe.